How to Influence with Tactical Empathy

The Black Swan Group

Date: May 17th

Empathy is necessary for influence.
This one-day event focuses on equipping you with the tactical empathy tools you need to be heard, overcome objections, and close deals with fewer counter-offers. After the event, there will be 3 group coaching sessions to help you succeed in applying the skills acquired in your daily life.



The key to being heard is hearing your counterpart first.
How many times have you thought "They aren't hearing a word of what I'm saying" or gotten the feeling that the other side just isn't paying attention or that they just didn't understand your proposal? Learn how to use empathy to connect with your counterpart so your proposals, objectives, and terms can be clearly heard and understood.

Don't let objections stand in your way!
Sometimes objections are valid and sometimes they are unfounded. Learn how to proactively address objections and negative emotions a counterpart may have about you, your solution, or your company.

Say "good-bye" to making several counter-offers.
Business-as-usual is to offer, counter-offer, and keep counter-offering until an agreement is reached. Learn how to stand firm on your price and terms and make fewer counter-offers.

Pre-requisites: Attendees must have read "Never Split The Difference" or attendance at a previous Black Swan Event.

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